As a young married couple, we were both excited and nervous about purchasing our first home. Thankfully, Phong was always available and more than happy to answer each one of our questions. Phong is proactive, patient, knowledgeable and always went out of his way to make sure our home buying experience went smoothly. He was able to secure us an amazing deal on our dream home in one of the best neighborhoods in Irvine! Thanks again, Phong! We really appreciate all you did for us!!
Phong is what you want in an agent. He's knowledgable about the local market, easy to communicate with, and can advocate on your behalf. What puts him over the top is understanding and anticipating what the client needs before they even know themselves.When we were looking for places to rent several years ago, we were fixated on single family homes with a yard which at our price point lead us to less desirable locations or more cramped quarters. He showed us a place which was actually a condo that was incredibly spacious, brand new, and had many desirable amenities. Little did we know, Phong had understood what we really wanted more than we did ourselves. It was the perfect fit for our family at the time. And thankfully he helped us lock down a two year lease that helped with our stability in the wake of soaring rents to come.When we were ready to purchase a primary home, Phong was at our side again. When a home we had been eyeing dropped out of contract, we mobilized very quickly to see the property and placed an offer within hours. Understanding the market conditions at the time and seller's mentality after a deal falling through, Phong was confident in making an aggressive and time sensitive offer and we locked the deal that evening to prevent a bidding war. During escrow, Phong quarterbacked the entire process coordinating multiple inspections and helped us negotiate seller concessions. We closed and can't be happier with the home.I would recommend Phong to be your agent without hesitation.
Our realtor Phong is simply AMAZING! He's a master at his craft, his expertise in real estate is second to none. He went above and beyond to make our home buying experience painless. He was also able to negotiated with the seller for under asking price and in today's market, it is unheard of!! He also referred us to his contractor for rehab. We literally killed two birds with one stone. Phong is a Jack of trades. We couldn't have asked for a better realtor. Thank you Phong for putting us in our first home!!
Actually, I want to give our best agent, Phong 100 stars but the max is only 5 stars. He is always available, honest and wants the best for us. Our home buying process went smoothly and he liberated us from anxiety and fatigue. It was a great pleasure to have him as our real estate agent. I highly recommend him!
Phong was instrumental in helping my wife and I get the home of our dreams. It was an extremely competitive transaction with the seller receiving multiple offers. She combed out the lower ones but it was a tie between us and another couple who were the highest and best offers on the table but Phong was able to somehow convince the seller to place her trust in us being able to give her the smoothest transaction of her lifetime. And we DELIVERED because of Phong's persistence, dedication, and hard work. There's many agents in OC but not eveyone is capable of delivering the level of service equal to Phong's. He was able to help us navigate challenging parts of the closing process with poise and confidence unlike any other realtor I've ever worked with. I don't think many people realize how critical it is to pick the right realtor to represent you in a real estate transaction whether they're buying or selling especially in this competitive market in Orange County. It was Phong who made this very tight 21 day closing timeline happen in the smoothest way possible. He also sells insurance so it made the process even more efficient for us at the final stretch when lender needed home owners insurance to be underwitten quickly. Phong is THE Closer of Orange County.
Fast and easy is an understatement! Phong negotiated an offer the seller couldn't refuse. Even beating out an all-cash buyer on our very first home offer. He worked with our lender to close escrow in less than two weeks. Was in constant contact with us providing exceptional professional service the whole way through the home buying process. Not just up to closing, but including providing competitive and prompt referrals to ensure the home is ready for us and we're moved in. If you are looking for a realtor with knowledge, who can provide it all and get you into your new home fast, especially in this market, then look no further than Rocket Real Estate.
We just recently closed escrow on our first home thanks to Phong. He was so helpful as an agent and represented us so well. He was able to negotiate a great deal for us for a brand new home in Cadence Park.He's always available to help us. During our initial walk through, my husband was not available to Phong came with me to make sure we didn't miss anything. He again came with me to our final walk through. Even on the day our escrow closed he showed up to make sure everything went smoothly.Since we were moving In on the same day as our internet being installed, Phong stayed at our new place to wait for the internet to be installed while we were at our old place finishing with packing and moving.Phong is diligent, profession, and so easy to work with. If we ever decide to buy a new home, we would definitely have him represent us again.
What can I say, Phong is the most dedicated, hard working, passionate and ambitious entrepreneur I know. He has done the impossible, and has went above and beyond for both me and my husband. We just recently closed escrow, and was given the keys to our brand new dream house! None of this would've happened if it wasn't for Phong. He was able to provide us the best advice, guidance, and support throughout the entire house hunting process; he knew exactly the type of style and criteria of homes we were looking for, and was able to give us the best insight and knowledge about various markets, neighborhoods, etc. Phong is also so easy to talk with, and he completely changed my outlook on buying a home. At first, I was intimidated by the daunting processes of buying a house, but he made the entire process so smooth and seamless. It was more than any first time homebuyer could ever ask for. Thanks Phong for all of your hard work and dedication! We definitely will continue to use phong's services in the future!
While searching for my next place to call home, Phong provided concise options and relevant market information. Phong has a wealth of knowledge and makes his clients feel comfortable. He's trustworthy, understanding, and gets it done. I highly recommend him and will continue to lean on him for years to come!!
Great service. Quick, easy and honest. Phong made it easy and painless to review what my best insurance options were and made great suggestions on what I needed and what I didn't need. Phong was also my real estate agent and helped my wife and I find the perfect first home for us. He was knowledgeable, patient, took time to understand exactly what we were looking for, and above everything, he was passionate about his job. I can't say enough good things about this guy and would recommend him to anyone who's in the market to buy or sell a home. He'll take good care of you.
Phong is awesome...he was a referral from a personal friend and started out by helping us get into a rental property. Phong is very easy going, personable, experienced, knowledgeable, and has his customer's interest as his top priority. When we decided to buy vs rent, we couldn't have asked for a better agent to help us through the process. He was very responsive and always available to respond to questions, guide and advise as needed. He's the kind of person you want on your side because he'll do whatever it takes to provide the best service and support.
Recently, I asked him to list my rental property, and here is my own experience after a week of listing and get a lease contract sign. He's very knowledgeable and provided me all kind of professional advice. He screened all the applicants, credit score, financial information, and most importantly the quality of applicants. He also provided me the list of trusted handy man which I need, such as electrician, gardener to help me prepare and clean up the property before and during the listing on MLS. This was a amazing job which he finished in one week! reviewed two dozen applicants, communication between agents, emails and phone calls, and prepare all legal documents, offers and counter offers. Revised and update per request of each parties. Phong, you're great! I am happy to have him list my rental property. Certainly, I will do business again with him.
Persistent. Competitive. Diligent. Amazing communicator. Those are the few words I would describe Phong. My husband and I started looking for a home during the tail end of May (when the first quarantine was lightening up). There was a sudden surge of buyers in the market making it very competitive. And I'm glad we had Phong in our corner. I would send him links after links of homes and Phong would investigate and also advise to keep looking at others in of our best interest. Which I really appreciated. When we found our dream home, Phong lived up to his name as "OC Closer" and we were able to beat an even higher bid. What I also really appreciated about Phong was how organized he was. He would schedule appointments in advance (i.e. home inspection) so our escrow would go by quick. Also, when we closed, Phong was still accessible and he always knows "a guy" which is very helpful with renovations. Thanks Phong! You're the best!
Going into the homebuying process we were prepared to be searching for over a year with lots of let downs due to the current market conditions, but thanks to Phong that was not the case at all! We made one offer and got the house. Phong was easy to work with, highly responsive, quick and best of all he had strategies to beat out cash buyers. We knew we were in great hands and couldn't be happier with our easy and quick experience. I highly recommend Phong for anyhow looking to buy a home.
Phong with Rocket Realty was professional, easy to work with, listened to my needs, and coordinated with the Property Management company on my behalf. All communication was clear and concise. Thanks Phong for helping my family find a new home.
